Accessibility

Our commitment

Serve Monsters wants the website to be usable by as many visitors as possible, including people using screen readers, keyboard navigation, screen magnification, or other assistive technology.

The site is built and reviewed with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the working target.

What we have done

• Semantic headings and landmarks so pages can be navigated by structure.
• Text and interface colors chosen for contrast against the dark background.
• Keyboard-accessible navigation, links, and disclosure controls.
• Responsive layouts that reflow for narrow screens and remain usable when text is enlarged.
• Descriptive alternative text for the logo and meaningful imagery.
• Content that remains readable without animation, and no motion used as the only way to convey information.

Known limitations

• The secure service-order portal is operated by a third-party provider, so its accessibility is outside our direct control.
• Some documents prepared or provided as PDFs may not be fully accessible depending on how they were produced.
• Older pages or archived documents may not yet meet the same standard as the current site.

Feedback

If any part of this website or an assignment process creates a barrier for you, please tell us. Describe the page or task involved and the technology you are using, and we will review it and work toward a reasonable solution, including providing information in another format where possible.

Ongoing review

Accessibility is reviewed as the site changes. This page will be updated as improvements are made and as additional limitations are identified.